Frequent Questions
It’s a monthly subscription. You can cancel at any time. If you choose to cancel, you will continue to have access for the remainder of the month you have paid for.
You can stream the videos on your TV, computer, phone or tablet. We currently support:
- iOS devices
- Android devices,
- Roku
- Chromecast
- Fire TV
- Android TV
- Apple TV
- And any Computer or Laptop
Your subscription allows you to be signed in on two devices at one time. If you wish to switch devices, simply sign out on your current device(s) and sign in on the new device(s).
**. We also offer multi-user licenses to schools and therapists which allow multiple sign ins. If you are interested in a multi user license please contact us directly for pricing.
We do not offer pre-paid gift subscriptions yet. If you are a grandparent and wish to subscribe for your grandchild you can set up an account and have the recipient login under your email each time.
That depends on your childs level of language development – visit our GET STARTED page to begin
Not yet, you will need to be connected to the internet to watch.
If you’re logged in you will see an “Apps” link in the top right. This contains links to all our available apps
Please drop us a line at [email protected]. We always want to know how we can do better.
Log in to your account and go to “My Account” page on your navbar and click the cancel button.